Redefining Car Hire, One Drive at a Time
FAQs
General Information
What is Pure Drive Car Hire?
Pure Drive Car Hire specializes in luxury and performance car rentals, offering a premium selection of supercars, SUVs, and luxury vehicles for self-drive or chauffeur services.
Where is Pure Drive Based?
We operate nationwide across the UK, offering convenient delivery to your chosen location. Alternatively, you can collect your vehicle directly from our base in West Yorkshire.
What are your hours of operation?
We provide 24/7 customer support and flexible rental services to fit your schedule.
Booking Process
How do I book a car?
You can book online via our bookings page, or contact us directly by phone or email to assist with your rental needs.
Can I book a car for someone else?
Yes, but the person driving must meet all the requirements (age, license, etc.) and provide necessary documentation.
How far in advance should I book?
We recommend booking at least 48 hours in advance to ensure availability, especially during peak times.
Can I modify or cancel my booking?
Yes, modifications and cancellations are allowed. Please refer to our cancellation policy for specific terms.
Driver Requirements
What is the minimum age to rent a car?
The minimum age is 18+ for most vehicles and 22+ for high-performance cars.
What documents do I need to rent a car?
- A valid UK or international driving license
- Proof of identity (passport or ID card)
- Proof of address (utility bill or bank statement, dated within 3 months)
Do I need a clean driving record?
Minor infractions may be acceptable, but major violations (e.g., DUI) could disqualify you.
Can I have an additional driver?
Yes, additional drivers must meet the same requirements and can be added for a small fee.
Cars and Fleet
What types of vehicles do you offer?
We provide a wide range, including:
- Supercars (Lamborghini, Ferrari, McLaren)
- Luxury cars (Rolls Royce, Bentley)
- SUVs (Range Rover, Mercedes G-Wagon)
Are your vehicles automatic or manual?
Most of our fleet features automatic transmission, though some models are available as manual.
Can I choose a specific colour or model?
We’ll do our best to accommodate specific requests, but availability may vary.
Can I have an additional driver?
Yes, additional drivers must meet the same requirements and can be added for a small fee.
Are the vehicles insured?
Yes, all vehicles come with comprehensive insurance coverage.
Rental Terms & Conditions
What is the security deposit?
The deposit varies based on the vehicle and starts from £200.
What happens if I return the car late?
Late returns may incur additional charges. Please inform us in advance if you need to extend your rental period.
Are there mileage limits?
Some rentals include a set mileage limit, with additional charges for exceeding it.
Can I have an additional driver?
Yes, additional drivers must meet the same requirements and can be added for a small fee.
Can I take the car abroad?
International rentals may be allowed for certain vehicles, subject to prior approval and additional fees.
Payments and Pricing
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and bank transfers.
Is there a booking fee?
No, there are no hidden booking fees. The price you see includes all standard charges.
When will my deposit be refunded?
Deposits are refunded within 5-7 business days after the car is returned, provided there is no damage or additional charges.
On the Day of Rental
What should I bring when picking up the car?
- Your driving license
- Proof of booking confirmation
- ID (passport or other valid identification)
What should I do if the car breaks down?
All vehicles come with 24/7 roadside assistance. Contact the number provided in your rental agreement for immediate support.
Can I get the car delivered to my home or office?
Yes, we offer delivery and collection services for your convenience. Delivery varies depending on your postcode.
Additional Services
Do you offer chauffeur services?
Yes, professional chauffeur services are available for weddings, corporate events, and other occasions.
Can I hire a car for a wedding or photoshoot?
Absolutely! We have tailored packages for special events like weddings, photoshoots, and music videos.
Do you provide child seats?
Yes, child seats are available upon request. Please specify during the booking process.
Contact and Support
How can I contact you?
phone: 07394 478340
email: puredriveuk@gmail.com
What if I have an issue during my rental period?
Contact our 24/7 support team for immediate assistance.
Where We Operate
Pure Drive Hire proudly serves clients across the United Kingdom, with plans to expand our footprint even further.
DRIVEN BY YOU
At Pure Drive Hire, our customers are at the heart of everything we do. We thrive on feedback, continuously improving to ensure our services stay ahead of the curve.
Because your journey is what drives us.
Ready to take the wheel? Explore our fleet and book your car today!